Vueling Airlines Refund Policy

Vueling Airlines Refund Policy at AirCancellation.com

One of the top concerns of passengers is flexibility. Will they be able to get a refund when they cancel a ticket? Also, can they get a refund in cash? Confusion regarding Vueling refund policy will cost you more. The airline has a grace period of 2 hours after booking for all tickets. Outside this window, the airline may offer you flight credits. You must know that while offering you a refund, Vueling will consider the fare bundle you have purchased. This airline also has flexibility products for you. Here are a few snippets about flexibility products.

  • FlexPack - Available at the time of booking.
  • Trip cancellation protection - Available at the time of booking, through Vueling customer service phone number or at airport.

Understanding Vueling Airlines’ refund policy can help you avoid unwanted cancellation costs. This guide covers all key scenarios.

Are Vueling Flights Refundable?

Yes, Vueling offers you refundable flights. But there are conditions attached to refundability. You can go through the points mentioned below to understand the conditions.

  • Fare type - Only tickets with Fly Grande bundle or TimeFlex fare are refundable.
  • Cancellation within 2 hours of booking. - All bookings can be cancelled for a full refund within 2 hours of getting confirmed.
  • Cancellation up to 48 hours before departure. - No cancellation is allowed within 48 hours of departure.

Vueling Refund Options Based on Fare Types

Vueling will offer you 3 options when it cancels a flight. We will explain each of them one by one.

  1. Get rebooked on another flight as soon as possible.
  2. Choose to fly on any other suitable day.
  3. You can ask for a refund in the original form of payment if Option 1 and Option 2 don't seem good enough.

How to Request a Refund from Vueling?

Requesting a refund from Vueling is always possible through its website or application. You can engage in a live chat available on the website for a refund request. The virtual assistant available all the time will assist you through the live chat. Here are several things you must be aware of when you request a refund.

  • Be ready with the details. - Either a) booking code and email or b) booking code and date of departure & airport will be needed from you.
  • Bookings with more than one person. - Group bookings will require you to call Vueling customer service number. Customer services center will be able to help you in case it's a multi-person booking and you want to refund the flight of a single person.
  • Be aware of the customer service numbers of Vueling. - Illness, pregnance, pregnancy, court summons, death or polling station duty may also make you eligible for a refund. But you will have to call the Vueling customer service.

Vueling Refund Timeframe & Method

The refund timeframe is almost instantaneous or within 7 days. It will depend on whether you are getting reimbursed in the original form of payment or flight credits. Take a look at the refund processing time.

  • Flight credits - Within a few minutes of cancelling a ticket, you will get an email updating you on the credit balance. Unless you opt for Fly or Fly Light ticket, you will get flight credits of the same value. If you have included a Flexpack to Fly or Fly Light ticket you will be getting flight credits for the ticket’s paid value. 
  • Original form of payment - When Vueling has been responsible for delay or cancellation, you will get a refund in the original form of payment within 7 days of disruption.

Vueling Refund Charges & Deductions

Vueling will not impose charges if you have a cancellable ticket. Tickets booked with Fly and Fly Light fare bundle along with Optima, Basic and Family tickets cannot be cancelled and refunded. These tickets can only be cancelled in the 2-hour grace period. The period starts the moment you book a ticket. Here are all the possible situations on Vueling.

  • After 2 hours of booking - If you did not include Flexpack to Fly and Fly Light tickets, you will lose your entire ticket value.
  • Up to 48 hours of the departure - Get flight credits for Fly Grande fare bundle. You will get flight credits for Fly or Fly Light tickets in which Flex Pack has been included. Those having a Trip Cancellation Protection may also cancel their ticket.
  • Within 48 hours of the departure - Cancellation will not be allowed.

Vueling Flex Pack Refund Policy Explained

Flex pack lets you cancel a flight up to 48 hours before the departure even if you have a Fly and Fly Light ticket. Otherwise, Fly and Fly Light ticket is non-refundable. Here are several points you can keep in mind about Flex pack refund policy.

  • Flexpack service can be purchased online at the time of booking.
  • You will not be able to add Flexpack once your booking has been confirmed.
  • A charge of 10 to 50 euros per passenger along with the ticket price will be charged for including Flexpack.

Contact Vueling for Refund Help

For all kinds of assistance including refund Vueling’s virtual assistant will be helpful. Here are some key things you must remember about contacting Vueling.

  • Special customer services center - Got a group booking? Or, you are a company or agency? Vueling has a special customer services center for these kinds of booking.
  • Illness, death of a close relative etc. - Call the Vueling customer service USA for cancellation and refund.

Is Vueling a good airline?

Vueling is a budget carrier with a reputation for on-time performance. Here are a few of the other things that make it a popular airline among passengers.

  • Makes you travel flexible - Flexibility products are available for passengers with uncertain travel plans.
  • Give you quick refunds - Flight credits show in your account within a few minutes of cancellations.
  • Get rebooked or get a full refund. - When flights are cancelled or delayed you can get rebooked. If you don’t want to be rebooked, you will be refunded in the original form of payment.

Conclusion for Vueling Refund Policy

Vueling Refund Policy are simple. You need to know that Fly and Fly Light tickets are non-refundable. But flexibility products are available to ensure you don’t miss out on booking flights with Vueling even if travel plans turn bitter. Our page is an attempt to resolve your doubts on Vueling refund policy. Have questions about your eligibility for a Vueling Airlines refund? Contact AirCancellation at +1-888-826-0067 for fast, personalized help.

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