ITA Airways Refund Policy

ITA Airways Refund Policy at AirCancellation.com

Understanding ITA Airways' refund policy can help you make informed decisions when travel plans change. If you need to cancel a ticket, will you be eligible for a full refund? That depends on your fare type and booking conditions. Should you like to cancel an ITA Airways ticket, can you get a full refund? You should be aware of the ticket types for which you can get a refund. Thanks to the airline’s transparency, you’ll be informed about all available refund options. The fare conditions of the ticket you have booked, Including details about refund options, will be sent to you in the confirmation mail sent to you along with the e-ticket. You can go through our AirCancellation refund policy page to learn more about the ITA Airways refund policy.

What is ITA Airways Refund Policy?

ITA Airways will refund your ticket only if they have not been used. The airline doesn’t offer a refund to anyone else but you. Your identity may be verified before you are given a refund. You may authorize another person to receive your refund. If you booked through a travel agency, the refund will be processed through them.  You may contact the third party to recover the ticket price. Here are several things you must remember about ITA refund policy.

• Make sure your ticket number starts with 055. - Only ticket bearing the serial number 055 can be refunded.
• Tickets eligible for online refund. – Tickets purchased online, via the app or generated by customer care.

You must be aware of the ticket's fare conditions before applying for refund. Call the airline or AirCancellation on +1-(877)-793-1717 or +1-888-826-0067 to know how you should proceed with getting a refund.

Can I Cancel my ITA Airways Ticket and Get Full Refund?

You can cancel an ITA Airways ticket if it is fully paid and confirmed. You may have to pay a cancellation fee if your ticket is refundable. Non-refundable tickets will not ensure a full refund unless you have cancelled within the 24-hour grace period after booking the ticket. Under ITA Airways cancellation policy, this is applicable only for flights 7 or more days away from the booking. Here are several things you must remember about the refundability of tickets.

• Refund not permitted - Classic tickets in Economy and Business are non-refundable.
• Refund permitted -  Flex tickets in Economy and Business are refundable.

When should I Cancel my ITA Airways Ticket?

ITA Airways requires you to cancel a ticket before the check-in. If you do not cancel before check-in, it will be considered a no-show. All subsequent flights will be cancelled and no refund will be given. Cancellation of a flight after you have completed a check-in will be possible through the customer care. Here are some things you should remember about cancelling a ticket.

• You are supposed to report at the boarding gate after check-in. - After check-in, if you don’t cancel, the airline will deem it as a no-show.
• After you have checked in. - You will have to cancel the check-in to get a refund. 

How Can I Ask for a Refund from ITA Airways?

You may be able to ask for a refund by calling ITA Airways or by sending an email to the airline. These options may not be available to all passengers. Here is the step-by-step process you must follow for getting a refund.

• Click on the ‘Manage Your Booking’ button on the airline website.
• Enter the confirmation code and the last name to find your trip.
• Choose the flights you want to cancel and refund.
• Review and pay the penalty for refund.

Does ITA Airways Offer a Full Refund?

ITA Airways will offer you a full refund only if the flight you booked has been cancelled or delayed. You may be able to ask for a full refund if the delay is beyond 3 hours or when a flight gets cancelled. The airline will give you a refund only if the delay or cancellation was because of a controllable reason. The airline will typically rebook you on an alternate flight when there is a schedule change. If the rebooked flight doesn’t suit you, it can be cancelled for a full refund. Here are several things you must remember about involuntary changes on ITA Airways.

• The airline will send you a link after a schedule change. - You can use this link to get a refund.
• If the schedule change occurs within 4 days of departure, contact your travel agency to request a refund. 

You can apply for a refund online, by sending an email or by calling ITA Airways. You must take a close look at the fare conditions of the booking. Tickets booked with Classic fare are not refundable. You can call the airline or AirCancellation on +1-(877)-793-1717 or +1-888-826-0067 if you need assistance with refund.

Frequently Asked Questions:

Do I need to call ITA Airways customer care for a refund?

You will have to call ITA Airways customer service if you have an award ticket or a ticket with special assistance.

Can I refund a ticket that has more than one person in the same booking?

You cannot cancel the flight of a single person in a multiple booking yourself. You will have to call the customer care for assistance.

Can I get compensation along with a refund?

Yes, if your flight was delayed by 3 or more hours due to reasons within the airline's control, you may be eligible for both a refund and compensation under EU261 regulations.

How long will it take ITA Airways to process a refund?

ITA Airways will take up to 7 days to process a refund if you paid using a credit card. For other modes of payment, it will take up to 20 days.

Can I avoid paying a penalty on refund?

You can avoid paying a penalty on refund if you have got your ticket upgraded.