Icelandair Refund Policy

Icelandair Refund Policy at AirCancellation.com

Things look bright till the last day but they can go wrong at any moment. Icelandair refund policy prepares you for the best and worst. If your travel plans are uncertain, you may consider canceling your trip or requesting a refund. AirCancellation helps you understand how this airline supports its passengers.

How Does the Icelandair Refund Policy Benefit You?

Icelandair offers flexible and refundable tickets. Flex tickets are generally refundable. Non-refundable tickets may also be eligible for a full refund if canceled within a specified time frame. Unused government or airport taxes can be reimbursed for all tickets. Here is how Iceland refund policy can work in your favor.

  • Full refund eligibility: Cancel your flight more than 2 days before departure and within 24 hours of booking.
  • Cancellation protection: If you purchase cancellation protection, your ticket value will be protected.

For some flights, Icelandair may not provide a refund if the flight is booked less than 12 hours before departure. You can call the airline or AirCancellation on  +1-(800)-223-5500 or +1-888-826-0067 for any concerns regarding your refund.

Can You Get a Full Refund? Understanding the Icelandair Refund Policy

Canceling within the specified timeframe ensures you receive the full refund amount. If your cancellation is not within the window of Icelandair cancellation policy 24 hours, the fare class you booked will be taken into consideration. In the case of non-refundable fares, you must pay a cancellation charge. The remaining amount may be available to you in the original form of payment or travel credit vouchers. You may choose between a refund to your original payment method or travel credit vouchers. If the ticket is eligible for a refund, the full value can be returned as travel credit or refunded to the original payment method. Booking fees are non-refundable. Take a look at the fare classes offered on this airline.

  • Economy Light - Non-refundable
  • Economy Standard - Non-refundable
  • Economy Flex - Refundable
  • Saga Premium - Non-refundable
  • Saga Flex - Refundable

Can upgraded tickets on Icelandair be cancelled?

Business class tickets may be refundable; however, upgraded tickets are non-cancellable. This is because the terms and conditions of the initial fare remain in effect. If the original purchase required you to pay a cancellation fee, this will be deducted and remaining amount will be refunded. Below are the possible events you could experience.

  • Economy Standard upgraded to Economy Flex – Non-refundable
  • Saga Premium has been elevated to Saga Premium Flex – Not eligible for refund.

Can You Get a Refund If You Don’t Fly? | Icelandair Refund Policy Guide

Voluntary cancellations must be made more than 2 days prior to departure. You must also cancel within 24 hours of booking. When you do not report for check-in or don't board after check-in, it will be considered a no-show. You can, however, get the unused government and airport taxes refunded. A full refund may be granted for involuntary cancellations. Here is how an Icelandair refund request will be treated.

  • Partially used ticket – The fare for the flown segment will be deducted. Cancellation fee will be charged on unused portions of the flight.
  • Unused ticket – You will get a refund of the unflown segment minus the cancellation fee. Carrier-imposed and booking charges will be retained.

What is Iceland Air refund policy for cancelled or delayed flights?

Refunds will be provided for cancellations or delays caused by Icelandair, either as a refund to the original payment method or as travel credit vouchers or travel credit vouchers. The refund will be in the form that is mutually agreed between you and the airline. However, you should remember the conditions under which refunds are offered.

  • Time change – A time difference of 5 hours or 2 hours in departure time for international flights or domestic flights.
  • Delays –  A postponement of 5 hours or 2 hours for international or domestic flights.

What about Icelandair tickets with 2 fare classes?

Icelandair allows you to combine fare classes. You can book the onward flight on a higher fare class and a return journey on a lower fare class or vice-versa. It’s possible to combine Economy Standard with Saga Premium, or Economy Flex with Saga Premium Flex fares. Here are several points you must remember about mixed cabin tickets.

  • Economy Light fares are not eligible for combination with other fare types.
  • Change fees apply and may be higher under Icelandair’s change policy.

If you need flexibility, you can purchase cancellation protection at the time of booking. You will find assistance with including cancellation from our AirCancellation executives or Icelandair on +1-(800)-223-5500 or +1-888-826-0067.

Frequently Asked Questions:

Does Icelandair offer you a refund for flights of another airline?

Yes, Icelandair will offer you a refund if the flight operated by the airline is on the same itinerary.

How can you use the travel credit voucher of Icelandair?

Travel credits granted for delayed or cancelled flights are valid for as long as 8 years. After you book a ticket with vouchers, it will be valid for up to 1 year.

Does Icelandair penalize all tickets for cancellation?

You can avoid cancellation penalties only if the ticket was purchased directly through Icelandair’s website or mobile app. This also applies to tickets booked with Icelandair promo code.

Can you refund a travel credit voucher of Icelandair?

You will not be able to refund a travel credit voucher once you have been reimbursed.

How to get a refund for a third-party Icelandair ticket?

If you reserved your ticket via a travel agency or third-party platform, you’ll need to reach out to your original booking source to request a refund.

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