EVA Air Refund Policy

EVA Air Refund Policy at AirCancellation.com

Before you cancel that EVA Air ticket, it’s good to know what you're walking into. Refund policies can be tricky, especially with different ticket types and payment methods involved. Be if you booked online or through a travel agent, the process isn't the same for everyone. This refund policy by AirCancellation strips down the EVA Air refund policy. No fluff, no vague steps. Just a clear look at how EVA Air handles refunds and what you need to watch out for before trying to get your money back.

What is EVA Air Refund Policy?

The EVA Air refund policy states the following:

Refunds go back to the original payment method used at the time of booking.
Lost or replaced the original cards? Contact your bank directly after submitting the refund request.
Tickets from agents must be refunded through the same agent, not EVA Air directly.
Each EVA Air ticket refund is credited to the account that paid for it.
If the total refund exceeds one payment, the rest goes to the next listed account.
Full refund allowed within 24 hours of booking if flight is at least 7 days away.
Refunds are processed within 7 working days for cards; 20 days for cash or check.
Only airport taxes may be refunded on some non-refundable tickets.
No-show and service fees are non-refundable unless only taxes are being returned.
Refunds are based on used segments, not just half the total ticket value.
Partially used tickets with miles are refunded in cash only for unused segments.
Miles are only returned if still valid at the time of the refund request.
EVA BidDeal upgrades are non-refundable once accepted—no changes allowed.

Call EVA Air customer service 24 hours at 1-800-695-1188 or 1-888-826-0067 to get further in on the deets of EVA Air refund policy.

Refund Eligibility

If you want to know whether you are eligible for refund as per EVA Air’s policy, know this:

Refunds depend on fare type. Some tickets are fully refundable, others aren’t.
Fully unused tickets may qualify for a refund, minus service or change fees or EVA Air refund fee.
Partially used tickets get refunded for the unused segments only.
Refunds apply only to the original payment source—no changes after processing.
Miles are returned only if still valid when the refund is requested.
EVA BidDeal upgrades are locked in—no refunds, no changes.
Some non-refundable fares still return airport taxes after deductions.
No-penalty refund allowed within 24 hours if departure is at least 7 days away.

How to Request a Refund?

If you want to request a refund on EVA Air, do:

Open the official site of EVA.
Use the "Manage Booking" or "Refund Application" section.
Provide your ticket number and passenger name exactly as booked.
Choose the flight or segment you want refunded.
The system will show refundable amount after deductions.
Confirm and send the request through the site.
You’ll get a confirmation once the refund request is received.
For credit cards, it usually takes 7 working days to process.
Skip all the above—contact EVA Air customer service at 1-800-695-1188 or 1-888-826-0067 directly for refund steps.

EVA Air Refund Processing Time

EVA Air refunds are not instant. If you paid by credit card, the airline takes up to 7 working days to process it. After that, your bank decides when it shows up—usually within one or two billing cycles. Paid by cash or check? You’re looking at around 20 working days once everything is submitted.

The clock starts only when your request is complete. Missing info slows things down. EVA Air sends the money back to the original payment method—no switching accounts. So if your card’s closed or expired, talk to your bank before filing.

Booked through a travel agent? Don’t waste time on EVA Air’s site. Refunds go through the agent directly.

Bottom line—be accurate, act fast, and don’t assume it’ll be quick. Keep your payment method active and check your email for any updates.

EVA Air Refund Fees

EVA Air doesn’t refund the full amount in most cases. They deduct EVA Air refund fees based on fare type, route, & how close was the departure date. If you cancel late or miss your flight entirely, expect a No-Show fee. Booking Service Charges are never returned. For partially used tickets, only the unused portion is considered. And even that comes after deductions of EVA Air refund fees.

Non-refundable tickets usually offer just the airport taxes back. But if you're lucky and cancel within the 24-hour window (with at least 7 days before departure), you can get a full refund with no penalty.

If you upgraded through EVA BidDeal and it went through, that fee is gone! No refund and no credit. Everything goes back to the original payment method after deductions. So before cancelling, it’s smart to check the fare rules tied to your ticket. That’s where the real cost shows.

Important Conditions for EVA Air Refund Policy

To qualify for a refund from EVA Air, know that:

Name on the refund request must exactly match the passenger name on the ticket.
EVA Refund won’t be processed if the ticket status is still marked as “flown” or “checked-in.”
Tickets with invalid or expired segments aren't eligible for any refund value.
Refunds are blocked if the ticket was reissued and used under a new PNR.
Any refund request made after ticket expiry (usually one year) will be rejected.
If travel began but wasn't completed due to passenger decision, only taxes may be eligible.
Incomplete or incorrect bank info delays or cancels the refund entirely—no exceptions.

EVA Air Travel Credits (if applicable)

EVA Air doesn’t widely advertise travel credits like some carriers. But in certain situations, they may issue them. If your ticket is non-refundable and you cancel outside the 24-hour grace period, you might be offered a travel voucher instead of a full loss—this depends on fare rules and the reason for cancellation. These credits usually match the remaining value after fees and are tied to the original passenger’s name. You can’t transfer them to someone else as per the EVA Air refund policy.

EVA Air Travel credits can’t be used across partner airlines or alliances. They also may not cover all fare types or add-ons like baggage or meals. If you’re issued a voucher, EVA Air will email the details, along with booking instructions for your next trip. Always check the fare conditions before canceling, as not all tickets qualify for credit instead of a straight refund loss.

Conclusion

A refund from EVA Air is attainable even if it may not be simple. If you act fast and know what applies to your ticket, you can get it. Don’t wait around! If you miss the timing, your refund could shrink or vanish. Keep your payment method active, follow the right path—site or agent—and check the fine print before you submit anything. EVA Air refund policy is all for timing, action. And when you call AirCancellation or EVA Air customer service phone number at 1-800-695-1188 or 1-888-826-0067 you know what EVA Air expects before giving anything back.

Frequently Asked Questions (FAQs)

1. Can I change my EVA Air ticket before a refund?

Yes, but once you change it, refund terms may change too. Always check before making any edits.

2. How long does it take to receive an EVA Air refund?

Credit card refunds take up to 7 working days. Cash or check refunds can take up to 20 days.

3. What fees are deducted from EVA Air refunds?

Refunds may include cancellation fees, No-Show penalties, and service charges. Some fares only return the taxes.

4. Is the EVA Air BidDeal upgrade refundable?

No, once accepted, BidDeal upgrades are final. You can’t refund or change them.

5. Can I get a refund if I booked with miles?

Yes, but only if your miles are still valid. Used segments won’t be refunded.

6. What if I bought my EVA Air ticket through a travel agent?

You’ll need to contact the travel agent directly. EVA Air won’t process it on their end.

7. Does EVA Air offer travel credits instead of refunds?

In some cases, yes. Non-refundable tickets may get a voucher, depending on fare rules.

Related Topic: EVA Air Cancellation Policy