Avelo Airlines Refund Policy

Avelo Airlines Refund Policy

Avelo understands that travel plans can sometimes hit turbulence, and they're here to ensure a smooth journey even when things don't go as planned. With a transparent and customer-centric approach, Avelo refund policy along with Avelo travel funds rules and restrictions aims to provide flexibility and fairness to every traveler. From cancellations to denied boarding compensation, we have you covered with clear guidelines as elaborated here by AirCancellation.

What does the Avelo Refund Policy state?

Here's what the Avelo Airlines refund policy states:

  • You can change or cancel your flight up until 15 minutes before departure.
  • If you cancel within 24 hours of purchase and at least 7 days before departure, you'll get a refund to your original payment method.
  • These tickets can't be refunded unless it's within the 24-hour grace period or if Avelo cancels the flight. There might be exceptions too.
  • If you cancel a nonrefundable fare, you will get Avelo Travel Funds for future use. But if it's too close to departure, there might be a fee.
  • If you cancel a nonrefundable fare within 15 minutes of departure, there's a fee.
  • If you use ATFs to book a new ticket and later cancel, the new ATFs will have the same expiration date as before.
  • If you don't use your ATFs within the eligible period, you lose them.
  • Refunds to credit/debit cards take up to 7 business days; other payment methods may take up to 20 business days.
  • You can request a refund by phone, and it's the quickest way to do it.

For more details or getting your doubts cleared out, you can dial Avelo Airlines customer service number at +1-888-826-0067 at any time of the day.

What is the Avelo Compensation for Denied Boarding?

If you find yourself denied boarding on a domestic Avelo flight due to overselling, there’s a silver lining in the form of compensation. It’s Avelo's way of making things right when their flight capacity exceeds demand.

The compensation kicks in depending on the delay in reaching your destination. If they can offer you an alternative flight scheduled to arrive at your destination within 1 to 2 hours of your original flight’s arrival time, you're entitled to 200% of your airfare, capped at a maximum of $775. It's a way of acknowledging the inconvenience caused and ensuring you're not left high and dry.

But if Avelo can't find an alternative that gets you to your destination within that timeframe 2 hours or more after your original flight's arrival then the compensation doubles. You'll receive 400% of your airfare, with the maximum set at $1,550. It's their way of saying, “We understand this is frustrating, and we want to make it up to you.”

And when it comes to receiving your compensation, Avelo aims to make it as hassle-free as possible. Ideally, you’ll get it on the spot, right where the boarding denial occurred. But if circumstances prevent that, like if they arrange an alternative way for you to travel, they’ll make sure the compensation gets to you within 24 hours, using alternative methods as per the Avelo Airlines refund policy. For more details, call Avelo Airlines customer service, +1-888-826-0067. It's about honoring their commitment to customer care, even in challenging situations.

What does the cancellation policy of Avelo say?

Avelo cancellation policy is designed to offer flexibility and convenience to travelers. You're granted the freedom to cancel any flight up to 15 minutes before its scheduled departure time without facing any penalties. This provides reassurance for those unexpected changes or emergencies that might arise. However, if you cancel within the last 15 minutes, it's treated as a No-Show, resulting in the forfeiture of your travel funds.

But worry not, as these funds are converted into Avelo Travel Funds (ATFs), which can be utilized for future bookings before their expiration date. Canceling online is a straightforward process and won't cost you a penny. Alternatively, if you prefer assistance or a more personalized experience, canceling over the phone or at an Avelo ticketing office is an option, albeit with a nominal fee of $20 per passenger. Avelo Airlines Cancellation policy ensures that adjusting your travel plans remains hassle-free and accessible, emphasizing Avelo's commitment to customer satisfaction.

Avelo Airlines refund policy reflects their commitment to putting customers first. Whether it's a change of plans or an unexpected hiccup, Avelo strives to make the refund process as simple and stress-free as possible. With clear guidelines, transparent communication, and a dedication to customer satisfaction, Avelo with AirCancellation at +1-888-826-0067 ensures that every traveler feels valued and supported. So, fly with confidence knowing that AirCancellation has your back, from booking to refund and beyond.

Leave your review

Customer Review

usa_flag +1-888-826-0067