Hawaiian Airlines Cancellation Policy

Hawaiian Airlines Cancellation Policy: A Brief Explanation

If you have chosen Hawaiian Airlines for your next flight trip, you must know everything about the airlines, especially their policies before you book any reservation with the airline. Hawaiian Airlines cancellation policy is one of the important aspects that you need to know so that you can avoid any cancellation fee. This blog by AirCancellation will educate you about the Hawaiian Airlines cancellation policy and other important information. Also, you can call Aer Lingus at 00 353 1 761 7835 or +1-888-826-0067.

Hawaiian Airlines is one of the largest commercial flights operators. It operates to and from Hawaii, United States. Based in Honolulu, Hawaii. It is the 10th largest commercial airline in the United States. Hawaiian Airlines covers Asia, Australia, French Polynesia, New Zealand, Hawaii, America Samoa and the United States mainland. Hawaiian Airlines majorly covers destinations such as Pago Pago International Airport in Pago Pago (PPG), Sydney Airport (SYD), Beijing Capital International Airport (PEK).


What is Hawaiian Airlines Cancellation Policy?

According to Hawaiian Airlines cancellation policy, you can get the refund against below conditions:

  • You can cancel your flight within 7 or more days before departure and request for cancellation within 24 hours of booking. 
  • In case you were refused boarding to the aircraft, the airline will provide you a complete refund on the same.
  • In case Hawaiian Airlines cancels your flight due to reasons such as technical issues in aircraft, government announcement or bad weather conditions.
  • You get the complete refund in case your flight’s departure or arrival gets impacted by more than 2 hours and you refuse to rebook the flight.
  • In case you or any family member is hospitalized. In that case, Hawaiian Airlines agrees to refund you. 


Hawaiian Airlines 24-Hour Cancellation Policy

Hawaiian Airlines provides a Hawaiian Airlines 24-hour cancellation policy wherein the passengers are required to cancel their flight within the 24 hours of booking. In that case only, they will get the complete refund against cancellation.


Hawaiian Airlines Cancellation Rules

A few important points to keep in mind regarding Hawaiian Airlines cancellations:

  • Main Cabin Basic fares from Hawaiian Airlines cannot be changed or refunded but can be canceled within the 24-hour cancellation window.
  • The completely unused tickets are valid for 1 year from the date of first of purchase. 
  • Tickets that are partially used are valid for 1 year from the date of purchase.
  • Flight coupons must be used in order in which they are initiated.
  • In case you make a voluntary refund on a fully refundable ticket, you will be charged a service fee of $100.
  • If you don’t cancel your ticket before your flight, it will be automatically converted into a travel credit for future travel.
  • In case you cancel a Hawaiian Miles award ticket covered by a travel waiver policy, the point will be redeposited to your account.


What is Hawaiian Airlines flight change policy?

The Hawaiian Airlines flight change policy focuses on making it easy for passengers to change their flights, while also ensuring that the airline's operations run seamlessly. Here's what you need to know:


You can change your flight with the Hawaiian Airlines via online

When you book your flight on Hawaiian Airlines online portal or the Hawaiian Airlines mobile application, you can change your flight by logging in to your account and choosing the “Change Flight” option. You'll be required to enter your confirmation/reference code and last name to access your reservation. After that you can book your new flight that is suitable for your budget.


You can change your flight with the Hawaiian Airlines via phone call

In case you would like to make changes with the help of Hawaiian Airlines representatives, you can call the customer care service center at +1-800-367-5320 for the United States and Canada. A customer service representative will aid you with the change and provide you with options and fees. 


You can change your flight with the Hawaiian Airlines in-person

In case you are present at the airport or a Hawaiian Airlines ticketing office, you can apply for a flight change in person. A representative of Aer Lingus will process your application and provide you with a new itinerary and applicable fees.


What is Hawaiian Airlines Refund Policy?

It is important to know about the criteria of your Hawaiian Airlines ticket for a refund. The Hawaiian Airlines refund policy varies depending on the type of ticket you have purchased and the circumstances surrounding your cancellation. 


What are the eligibility criteria in Hawaiian Airlines refund policy?

below is the complete elaboration on Hawaiian Airlines refund policy consisting of different classes and types of travel:


Fully Refundable Tickets:

If you've purchased a fully refundable ticket with Hawaiian Airlines, you can cancel your flight at any time and receive a full refund. Fully refundable tickets are generally more expensive than non-refundable tickets, but they offer more flexibility and ensure a seamless process. It is one of the most demanded Hawaiian Airlines reservation tickets.


Non-Refundable Tickets:

In case you have purchased a non-refundable ticket with Hawaiian Airlines, you may still be eligible for a refund under specific circumstances. These are stated below:

  • Death of a passenger or their immediate family member.
  • The passenger has got some medical condition that prevents them from traveling.
  • The passenger is a member of the military who has been called to active duty.

It is also important to know that you have to present the documentation to support your claim. Hawaiian Airlines charges cancellation fee for non-refundable tickets which will be deducted from your refund.


Basic economy tickets:

If you have purchased a basic economy ticket with Hawaiian Airlines, you are not eligible for a refund. These tickets are typically the cheapest option but they come with the least flexibility option.


Award Tickets:

If you have booked a flight with Hawaiian Airlines using award miles, you may be eligible for a refund of your miles and any taxes and fees paid. However, you will need to cancel your flight at least 60 days prior departure in order to receive a full refund. In case you cancel your flight within 60 days of departure, you will only receive a partial refund and the exact amount will depend on the type of award ticket you have booked.


What is the Hawaiian Airlines reservation process?

There are different ways for Hawaiian Airlines reservation that you can opt for when you want to book flights with them. Here’s two major ways you can choose for the same:

Book reservation booking online

  • First of all, visit the official Hawaiian Airlines website
  • Click on the “book” tap.
  • Now, click on the “Flights” option.
  • Choose from the type of trip- Round Trip, one-way, or multi city.
  • Now mention to/from destination with departure and return date, number of passengers in the box.
  • Now, search for flights.
  • Now choose the flight you want to book.
  • Pay for it through provided payment options.
  • Now, you will get the booking confirmation on your registered email address or phone number.
  • Book reservation via phone call


You can book your ticket through a phone call. You can get the number at the official website of Hawaiian Airlines. The Hawaiian Airlines customer service provides you any travel-related solutions with their 24/7 availability. 


For more airline cancellation information, you can explore AirCancellation. Also, you can connect with us through a call at +1-888-826-0067.

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