What is Air Canada Name Change Policy for Passengers?
A spelling error on a ticket can give you goosebumps. Questions like "is my ticket still valid" and "what can I do to correct the error" may start bothering you. The answer to the first question is that your booking is still valid. As to the second question, Air Canada allows you to make changes to a few types of tickets. The airline urges you to verify the details when a booking is done. This is because changes within 24 hours of booking will be easier and free. Because it is a common grouse among passengers, we consider it necessary to enlighten passengers about Air Canada name change policy. Our AirCancellation page will clear any doubts on changing names on tickets issued by AirCanada.
Key points about Air Canada Name Change Policy
Before going ahead with a complete details policy, here are the key points of Air Canada name change policy 2025.
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Fee needs to be paid on certain types of tickets – Business lowest, Premium Economy lowest, Flex & Comfort.
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Name change is not allowed on a few type of tickets – Tickets booked with basic fare, Partially used tickets, vacation package tickets, travel agent bookings, and group tickets.
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Name changes on certain types of tickets are free – Latitude, Premium Economy flexible & Business Flexible.
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Accepted documents for processing name change – porce decree/certificate, government-issued legal name change filing, marriage certificate.
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Highest fee charged on tickets - Standard bookings to Sun destinations (Caribbean & Mexico) may require you to pay up to $250.
Why accurate name matching is Crucial in Air Canada Name Change Policy?
An error in name can create issues with check-in and boarding. This could also put you in the ‘no-fly’ category blacklisting you for flying. You can call Air Canada customer service or AirCancellation on +1-(888)-247-2262 or +1-888-826-0067 to know more about the repercussions of an error in name on a ticket. Here is a look at the reasons why accurate matching is crucial on AirCanada.
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Security - This lets the airline verify the passenger’s identity and prevent fraudulent use of tickets.
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Legal requirements - For security reasons, Airlines have to keep a record of the passengers flying.
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Avoid complications - An inaccurate name can result in a delay or denial of boarding.
How to Request an Air Canada Name Change or Correction?
For third-party tickets, you will have to contact the booking source to request a name change or correction. You can dial the contact Air Canada customer service phone number or AirCancellation on +1-(888)-247-2262 or +1-888-826-0067 on at any time for requesting the changes. Here is what the process looks like:
For third-party tickets:
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Enter the PNR and correct name.
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Request a complimentary change up to 3 days before departure.
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Air Canada will email the passenger’s ticket once the change is approved.
If your ticket was booked directly with Air Canada:
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Contact the call center.
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You may have to pay a fare difference, name change fee and Air Canada change flight fee.
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No change fee required if the original base fare is available.
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Wait for the airline to confirm the change requested.
Fees Associated with Air Canada Name Changes
The maximum Air Canada name change fee is on Standard tickets. Latitude, Premium Economy flex and Business flex tickets are the tickets requiring you to pay zero charges on name change. Here is a detailed breakup of the charges on name change.
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Standard $125
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Flex $60
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Comfort $60
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Premium Economy lowest $60
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Business lowest $60
Types of Air Canada Name Changes and Corrections
Air Canada allows name corrections and changes for specific reasons. Here are some of the changes acceptable to the airline.
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Matching legal travel document - If there is a mismatch in the name appearing on the ticket and passport.
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Name change due to gender transition - Following a gender change you can request changes in the name.
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Typographical errors – Minor spelling mistakes can be corrected, typically within a few character limits.
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Legal name changes – If you've legally changed your name due to marriage, porce or adoption, you can request a name change on your ticket.
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Adding a Middle Name – While not mandatory, you can request to have your middle name added to the ticket.
Restrictions and Limitations - Air Canada Name Change
Only unused tickets for which the flights are marketed and operated by Air Canada are eligible for a name change. This includes flights operated by Air Canada Rouge and Air Canada Express. The tickets bearing the initial digits ‘014’ are eligible. Here is a list of all the other restrictions and limitations of name change.
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Legal name changes will require you to provide supporting documents.
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If the original base fare is not available, you will have to pay a fare difference and change fee along with Air Canada change flight fee.
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Third-party tickets will require you to call the issuing agent.
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Names on tickets booked with Basic fare cannot be changed.
Tips to Avoid Air Canada Name Change Issues
Avoiding Air Canada name change issues will let you travel hassle-free. Here are some things you should be aware of:
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Verify any errors within 24 hours of the booking. - You could avoid complications arising out of errors in name and avoid a fee.
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Book a Latitude, Premium Economy flexible & Business flexible ticket. – Correcting an error in a name will be free.
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Don’t make a mistake again - Another mistake will require you to pay a charge. This is because only the first correction or change is free.
Conclusion
An accurate name on ticket means it appears exactly as it does on a travel document. Air Canada will let you make changes within 24 hours of the booking. After this window, the type of ticket you are holding will be taken into consideration. You will have to pay charges for changing or correcting a name. The airline or AirCancellation on +1-(888)-247-2262 or +1-888-826-0067 will help you out with name change or correction.
FAQs - Air Canada Name Change Policy
How do you send documents to AirCanada when you looking for name change?
You will have to send all documents to Air Canada customer service email and keep copies of all supporting documents.
Do you have to pay a name change fee if you are travelling to US?
Only Latitude tickets let you get a free name change on a US route.
Do Business Flexible ticket holders have to pay a change fee?
Business Flexible ticket holders with destinations to US will have to pay a fee. Changes are free for corporate reward and corporate ticket holders.
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